Marketing
New-project launch
new_project_launch
Hello {{name}}, a new 2BHK project is open for enquiries. Reply here if you would like the brochure and site-visit slots.
When a project opens for enquiries, to buyers who agreed to hear from you.
Campaigns
Sample messages for campaigns, written in the style of a template and grouped by the Meta category that sets the UAE rate. Meta reviews each submission before it can be sent.
Replies inside a customer’s 24-hour window are service messages. They have their own rate on the calculator. Open the calculator
Marketing
new_project_launch
Hello {{name}}, a new 2BHK project is open for enquiries. Reply here if you would like the brochure and site-visit slots.
When a project opens for enquiries, to buyers who agreed to hear from you.
Marketing
restock_alert
Hello {{name}}, the olive linen shirt is back in stock, including size M. Reply here if you want the product and a payment request.
When a product is back in stock, to shoppers who asked about it or bought it before.
Marketing
admissions_open
Hello {{name}}, B.Com admissions are open. Reply here for eligibility details or to speak with a counsellor.
When an intake opens, to parents and enquiries who opted in.
Marketing
seasonal_departure
Hello {{name}}, November departures are open. Reply here for inclusions and the price for your group.
When a departure month opens, to travellers who asked about that season.
Utility
appointment_reminder
Hello {{name}}, this is a reminder for your visit on {{date}} at {{time}}. Reply here if you need to move it.
The day before a visit the patient already booked. A reminder that also includes an offer is marketing.
Utility
appointment_confirmed
Your appointment is confirmed for {{date}} at {{time}} with {{staff}}.
Right after a customer books a time they already chose. A confirmation that adds an offer is marketing.
Utility
appointment_feedback
Hello {{name}}, thank you for your visit on {{date}}. Reply here to tell us how it went.
After a visit the customer already attended. A feedback request that adds an offer is marketing.
Utility
appointment_followup
Hello {{name}}, we are following up on your appointment on {{date}} at {{time}}. Reply here if you would like a new time.
After a booked visit, including when the customer did not attend. A follow-up that introduces an offer is marketing.
Utility
shipping_update
Hello {{name}}, order {{order}} has shipped. You can follow it with {{tracking}}.
When an order the customer placed is marked shipped.
Utility
order_status
Hello {{name}}, order {{order}} is now {{status}}.
When the status of an order the customer placed changes.
Utility
payment_request
Hello {{name}}, the balance for your confirmed booking is {{amount}}, due on {{date}}.
After a customer has already agreed to the booking. A payment ask that introduces a new offer is marketing.
Utility
document_request
Hello {{name}}, we still need {{document}} to continue your filing. Reply in this chat if you have a question about it.
When a filing the client already started is waiting on a document.
Authentication
login_code
{{code}} is your verification code. For your security, do not share this code.
When someone asks to sign in or confirm a number. Authentication templates follow Meta’s fixed format, with the code and an optional expiry.
Rates are UAE dirhams per delivered message. Marketing AED 0.2115 · Utility AED 0.0576 · Authentication AED 0.0576. Meta can revise the card.
Give your team one place to manage customer conversations, internal team chat, bulk campaigns, automation, Facebook and Instagram lead forms, Click-to-WhatsApp ads, a website widget, commerce, quotations, appointments, and scheduling.