WatMark

Team Dashboard

The dashboard is your team's operations view for WhatsApp. It pulls together unread chats and messages, delivery, campaign activity, and overdue task reminders so you can see what needs attention without opening every conversation.

Team Dashboard

WatMarkTEAM · DASHBOARD

WatMarkAKAisha Khan

Period

Unread chats

Unread msgs

Waiting

Failed msgs

Read chats

Failed chats

No tags

Users

Messages · Last 7 days

Sent 86 Received 112

Delivery funnel · Last 7 days

Sent86
Delivered83
Read71
Replied34

Chat health · Last 7 days

Read 71 Failed 2 No tags 4 Users 3

71 conversations read · 2 failed · 3 teammates active

Campaign sends · Last 7 days

April product update
54
52 delivered · 2 failed
Appointment reminder
32
31 delivered · 1 failed

Template health

product_update_v2
54 sends
High
appointment_reminder
32 sends
High
order_status
18 sends
Medium

Task reminders

3 overdue · 0 today

tell me what you looking for
Overdue · Aug 9 · Pending · +971 50 000 0001
Hi, any update?
Overdue · Aug 11 · Pending · +971 55 000 0002
Quote: John
Overdue · Aug 12 · In Progress · +971 52 000 0003

Agent activity · Last 7 days

Aisha Khan

Sent34

Received41

Omar Hassan

Sent29

Received46

Priya Nair

Sent23

Received25

Unread chats, messages, and waiting conversations
Delivery, campaign sends, and template health
Overdue task reminders in one place

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Related features

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Shared Team InboxManage customer conversations from one shared workspace.Shared Team Internal ChatMessage teammates about a customer without that conversation appearing on WhatsApp.Auto AssignmentAutomatically assign new chats with round-robin or least-loaded rules, using agent tags.

Put your team's WhatsApp in one shared inbox

Give your team one place to manage customer conversations, internal team chat, bulk campaigns, automation, Facebook and Instagram lead forms, Click-to-WhatsApp ads, a website widget, commerce, quotations, appointments, and scheduling.

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