One workspace
Shared Team Inbox
All incoming WhatsApp messages land in one workspace, so your team can collaborate on customer conversations from a single hub.
Keep WhatsApp Business. Work the inbox together.
On supported numbers, the team can keep the WhatsApp Business app and use WatMark for the shared inbox, assignment, campaigns, and follow-ups. Customers still see a normal WhatsApp chat.
WhatsApp messaging charges are separate.
Built on the WhatsApp Business Platform
WatMark · Demo
Sample workspace
Run one conversation
A customer writes on WhatsApp. Your team assigns it, replies, and saves the follow-up in WatMark. The customer still sees a normal chat. Nothing in this sample is sent to a real person.
- 1Arrives
- 2Assign
- 3Reply
- 4Follow up
WatMark
Shared inboxChats
Sara Al Maktoum
10:05Can you tell me the status of my order?
James Okonkwo
09:40Interested in the downtown unit
Sara Al Maktoum
Unassigned
Hi, I placed an order last week.
10:02
Can you tell me the status of my order?
10:05
Quick reply appears here
Sara messages on WhatsApp. It lands in WatMark, and nobody owns it yet.
Powerful features
What solutions we provide
The same capabilities teams used WatMark for — bulk messaging, automation, a shared inbox, and campaign insight — now in one product view.
Connect WhatsApp to your business
Business and Enterprise plans include API and webhook access. Enterprise adds custom integrations and integration support.
1
WhatsApp Business Platform
Cloud API connectivity for your business number
API & Webhooks
Exchange messages and events with WatMark
3
Your business software
Connect to the systems you already use
Also supports Meta Embedded Signup for connecting WhatsApp Business Platform accounts where applicable.
Pricing
Start simple. Scale when you need
Everything you need to manage WhatsApp, with more capabilities as your business grows. Prices are in AED.
Annual billing
Starter
Everything your small team needs to manage WhatsApp conversations.
AED 999/ year
Billed annually
Included
5 users
WhatsApp messaging charges apply separately.
Key features
- 3-day conversation history
- Shared inbox, dashboard, tags, tasks & quick replies
- Campaigns, automation, Meta lead forms & commerce
- Standard support
Business
For businesses that rely on WhatsApp every day.
AED 2,499/ year
Billed annually
Included
10 users & unlimited history
WhatsApp messaging charges apply separately.
Key features
- Standard API & webhooks
- Campaigns, automation, Meta lead forms, commerce & multi-number
- AI assistant available as add-on
- Priority support
Enterprise
Connect WatMark to your systems with advanced API access and integration support.
AED 4,999/ year
Billed annually
Included
Unlimited users & history
WhatsApp messaging charges apply separately.
Key features
- Advanced API & webhooks
- Campaigns, automation, Meta lead forms, commerce & multi-number
- Custom integrations & integration support
- Dedicated support
Compare plans
See how Starter, Business, and Enterprise compare.
| Feature | Starter | PopularBusiness | Enterprise |
|---|---|---|---|
| Users | 5 | 10 | Unlimited |
| Conversation history | 3 days | Unlimited | Unlimited |
| Shared inbox | |||
| Team dashboard | |||
| Team chat | |||
| Tags | |||
| Team task boards | |||
| Quick replies | |||
| Campaigns | |||
| Bulk messaging | |||
| Automation | |||
| Meta lead forms |
Currency
Plan prices are shown in UAE dirhams (AED).
WhatsApp messaging
Meta charges for delivered WhatsApp messages are billed separately, in UAE dirhams. They are not included in the plan price.
AI
AI usage is billed separately based on consumption.
Custom development
Quoted separately based on requirements.
Estimate messaging costs
See a monthly Meta bill in UAE dirhams, separate from the plan price.
FAQ
Questions, answered clearly.
Straight answers about how WatMark works for your team.
Messaging
Can AI automatically reply to customers?
No. WatMark generates suggested replies and conversation insights based on conversation history for employees to review, edit, and send. AI does not automatically send replies to customers. You can turn AI on or off in Settings.
Want this on your number? Book a demo
Demo
Book a demo
Tell us about your team and how you use WhatsApp today. We'll follow up to schedule a walkthrough.
- 1Tell us about your teamHow you use WhatsApp today, and what you want the walkthrough to cover.
- 2We reply on WhatsApp or emailA short note to find a time that works for the people who should be there.
- 3Walk through WatMarkSee the shared inbox, campaigns, and automation against your own setup.
WhatsApp or call +91 91607 40372. Prefer email? Write to [email protected]
Bring your WhatsApp conversations together.
Give your team one place to manage customer conversations, bulk campaigns, automation, Facebook and Instagram lead forms, and commerce.