Features
Everything your team needs to manage WhatsApp
Shared inbox, campaigns, automation, Facebook and Instagram lead forms, commerce, multiple numbers, task boards, AI-assisted tools, and alerts.
- Team DashboardTrack unread chats, delivery, campaign health, and overdue task reminders from one operations view.
- Shared Team InboxManage customer conversations from one shared workspace.
- Auto AssignmentAutomatically assign new chats with round-robin or least-loaded rules, using agent tags.
- Team Task BoardsCreate tasks from chats and track follow-ups on a shared board so overdue work does not slip.
- Quick RepliesSave named shortcuts for common messages so your team can reply faster — add, edit, or delete them anytime.
- Bulk Messages & CampaignsSend approved WhatsApp templates to many customers at once, with personalized content.
- AutomationAutomatically send product, offer, and order-update messages instead of forwarding them by hand.
- Meta LeadsFacebook & InstagramPeople who fill a Facebook or Instagram ad form show up here, ready to follow from a new lead to converted.
- WhatsApp CommerceShare catalogs, product details, and payment requests in the same WhatsApp conversation.
- Multiple WhatsApp NumbersConnect more than one WhatsApp Business number and keep each inbox organized.
- AI & TranslationGenerate suggested replies and conversation insights, and translate customer messages when needed.
- Settings & AlertsTurn AI on or off, and choose notification sounds for incoming messages and due reminders.
Team Workflow
Organize conversations by tags and auto-assign them with round-robin or least-loaded rules — WatMark's strongest differentiator.
Example tags
Examples you define for your business — not fixed system tags.
SalesSupportVIPNew Lead
Bring your WhatsApp conversations together.
Give your team one place to manage customer conversations, bulk campaigns, automation, Facebook and Instagram lead forms, and commerce.